The Brand Agent platform

Start a conversation with your customers’ AI.

Kodiac connects ChatGPT, Claude and other assistants to your Brand Agent, so they can do more than read web content. Your Brand Agent clarifies what customers need and replies with live product details, prices and availability from your own systems, so customers can decide and then act.

Find what your customers’ AI gets wrong about you. Fix your content. Answer their AI directly.

Working with clients? Kodiac for agencies →

Your customer's AI assistant

16 to 18 Oct, two guests, room with a view, breakfast & parking. Give me a total!

Behind the scenes

Customer's AIBrand AgentHarbour Hotel

Asks → Price and availability

← Answers £412, live from the booking system

Harbour Hotel has a Sea View Double for £412, with breakfast and parking. Free cancellation up to 48 hours before.

Confirmed by Harbour Hotel's Brand Agent

Review booking
Your customer stays in their own AI; your Brand Agent supplies the facts.

01 Why it matters

From answers to action.

When customers ask what to do next, Kodiac connects their AI assistants to live, accurate information directly from the systems you already run.

For your customers

Decide and act without leaving the chat.

  • Discover, compare and decide with reliable information
  • Check availability or eligibility
  • Submit an enquiry, make a booking or place an order

For your organisation

Turn AI recommendations into action.

  • Fewer customers lost to browsing
  • Fewer repeated questions
  • Less admin delaying purchases, applications and bookings

02 The platform

One platform. Three modules.

Audit, Content and Agent work as one system or independently.

Kodiac Audit · Understand

Discover what AI assistants say about you.

See how ChatGPT, Claude, Gemini and other assistants answer your customers' questions: what's right, what's wrong, and what goes unanswered.

Explore Audit →

Kodiac Content · Supply

Give customer AI trusted information.

Connect your CMS, product and other systems through one governed layer, and fill the gaps with approved content.

Explore Content →

Kodiac Agent · Serve The core

Let customer AI ask you directly.

Your Brand Agent answers questions from customer AI with your approved, up-to-date information.

Where it works

Customer AI assistantsChatGPT, Claude, Gemini, Copilot, Perplexity
AI agents acting for customers
Direct-to-customer chat website/app
Explore Agent →

03 Use cases

Kodiac in action.

Turning customer questions into bookings, orders and enquiries.

"Friday 16 to Sunday 18 October, two guests, a room with a view, breakfast and parking. What's the total?"

With Kodiac

Your Brand Agent checks rooms and rates, returns a full price with terms, and lets the customer book in the same conversation.

Turn a recommendation into a bookable offer.

Customer's AIBrand AgentHarbour Hotel

Customer's AI replies

Harbour Hotel has a Sea View Double for 16 to 18 October. The total for two nights, two guests, is £412, including breakfast and parking. Free cancellation up to 48 hours before arrival.

Confirmed by Harbour Hotel's Brand Agent

Review booking →

04 How it connects

Customer AI asks. Kodiac answers from your systems.

Kodiac connects customer AI to reliable information you already hold, under rules you set.

Works with the systems you already run, through MCP, REST APIs and supported connectors. Nothing to replace.

05 Getting started

Find your starting point.

Start with what you need today. Scale up when you're ready.

Each stage adds value on its own. Capabilities build on one another.

  1. 01

    Understand

    Not sure what AI assistants say about you, or where they go wrong?

    Start withAudit

    You get

    • Inaccuracies identified
    • Competitor comparisons
    • Prioritised recommendations
  2. 02

    Prepare

    Information spread across systems, or not ready for AI?

    Start withContent

    You get

    • Reliable information for AI
    • Source references
    • Approval controls
  3. 03

    Answer

    Ready for customer AI to get answers directly from you?

    Start withAgent · Answers

    You get

    • Brand Agent for customer AI
    • Answers from your information
    • Source references
  4. 04

    Act

    Want customers to enquire, book or order in their AI?

    Start withAgent · Actions

    You get

    • Enquiries, bookings and orders completed in the customer's AI
    • Limited to actions you enable

06 Built for enterprise

Enterprise scale, with the governance and control to match.

Letting your Brand Agent act for you only works if you stay in control of what it knows and does.

Governed sources of truth.

  • Answers from approved, versioned information
  • Synced from your systems, with owners and full history
  • Sources shown with every answer
  • When a product, price or policy changes, so does the answer

Control over every action.

  • Set what each Brand Agent can use and do
  • By brand, market and journey
  • Customer approval tied to the exact offer
  • Every interaction logged

Built for complexity.

  • One Brand Agent per brand and market
  • Roles and review workflows
  • A shared workspace for every team

Integrates with your stack.

  • Connects to your CMS, product, CRM and commerce systems
  • Your systems remain the source of truth
  • No replatforming, nothing to replace

Kodiac gets better the more you use it.

Customer continuity

Your Brand Agent remembers preferences and open enquiries, so customers don't have to start again. Context stays with your organisation, even if you change the AI model behind your agent.

Learning across sectors

Kodiac learns from shared patterns across your sector, without sharing private customer records.

Ownership and review Scoped access and memory Open delivery through MCP and APIs

07 Who it's for

Every team brings its own focus.

Kodiac gives each discipline the tools it needs to serve customers reliably through their AI.

Different teams. One trusted customer experience.

For agencies

Add Brand Agents to the services you offer clients.

Find the gaps, keep client information right and launch their Brand Agents, from one shared workspace.

Explore Kodiac for agencies →

Your customers are already asking AI. Make sure your agent answers.

Find out what AI says about you today, and where a Brand Agent would make the biggest difference.